Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or consultation
• Submit an enquiry form
• Apply for employment
• Subscribe to our newsletter
• Contact us via phone, email, or website

This information may include:

• Name and contact details (email, phone number, address)
• Company name and business information
• Employment history and qualifications (for job applications)
• Security requirements and property details

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide and maintain our security services
• Respond to your enquiries and service requests
• Process job applications and recruitment
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations and prevent fraud
• Conduct risk assessments and security evaluations
• Maintain records for business and legal purposes

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., IT services, payment processors)
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Affiliated Companies: Within the SGA Security Group across Kenya, Uganda, and Tanzania

We do not sell your personal information to third parties.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.